Chlorella Biomass

Pure Carotenoids Shipping and Delivery Information

At Pure Carotenoids, we are committed to providing our customers with fast and reliable shipping and delivery services. We understand the importance of receiving your orders promptly and in excellent condition. Here’s what you need to know about our shipping and delivery processes:

Shipping Methods We partner with leading global shipping carriers, including DHL and FedEx, to ensure your products are delivered safely and on time. These trusted carriers offer various shipping options to meet your needs, whether you require standard or expedited shipping.

Processing Time All orders are processed within 1-2 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment in real-time.

Delivery Times Delivery times may vary depending on your location and the shipping method selected. Typically, standard shipping within the United States takes 3-5 business days, while expedited shipping can be delivered within 1-3 business days. International shipping times may vary based on the destination country, but generally range from 5-10 business days for standard shipping and 3-5 business days for expedited shipping.

Shipping Rates Shipping rates are calculated at checkout based on the weight of your order, shipping method, and delivery destination. We strive to keep our shipping costs competitive while ensuring the safe and timely delivery of your products.

International Shipping We are proud to offer international shipping to many countries around the world. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. These additional charges are not included in our shipping rates.

Order Tracking Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website (DHL or FedEx), providing you with up-to-date information on the status and estimated delivery time of your shipment.

Customer Support If you have any questions or concerns about your order, our customer support team is here to help. Please contact us at our mail adress, and we will be happy to assist you with any inquiries regarding your shipment.